Our Commitment Is More Than A Guarantee
TransQuip and Guardian don’t just guarantee our products and service, we go the extra mile for you.
Published on
April 8, 2025 at 2:12:05 PM PDT April 8, 2025 at 2:12:05 PM PDTth, April 8, 2025 at 2:12:05 PM PDT
All products are 100% compliant with NZ safety standards. That’s absolutely a given.
This means that if you use our products as they are intended there’s no risk of accidents or loss of life caused by using non-compliant gear from us. Meaning confidence for workers, and for business operators.
Every Guardian shield is compliant to the required standards. Find out more about these standards and what this means for you using our shields in this blog: https://www.transquip.co.nz/blog/extreme-shield-testing
Compliance. And more
To the TransQuip guarantees and Guardian trench shield guarantees, we add a whole lot of layers of support.
That gives you certainty, avoids unexpected costs or hold-ups on jobs, and helps make everything go smoothly.
Stock is available when we say it is – or we make it right.
We will always have a Guardian trench solution available from our range, to suit your needs or your next order is delivered free. NOTE: Excludes bulk quantity orders.
This ready availability prevents costly project delays caused by stock shortages and means our customers can quote and plan their work with complete confidence – even when it’s urgent. (Which it often is!)
And, if you need a trench shield at the last minute—Guardian ensures you get a safe, compliant solution immediately, even if it’s not exactly the one you were after. That ensures the job can be done safely, on budget, and on time. *This is subject to extra freight cost depending on when the delivery needs to take place and where, as per premium delivery below.
Fast dispatch in New Zealand keeps your business moving.
Your delivery will be sent on the same day provided; you order before 3pm for orders sent on the courier, or before 12 noon for large items or orders that will be sent on a truck. If we don’t, delivery will be free. (Excludes mudflaps and some larger items.)
Foil printed mudflaps will be printed and dispatched within 10 working days or freight is free. That’s from the time when the artwork and die are complete and excludes the Duraform range.
Trench equipment will be dispatched next day. Premium delivery is available in Auckland and Christchurch, for an additional charge. Just ask us for details.
This means there’s reduced downtime on the job waiting for essential items. It keeps vehicles on the road, equipment working on site, and projects on track.
So, if a fleet workshop urgently needs new work lights, and they order before 3pm, TransQuip will ship them that same day. And the vehicle will be right back on the road.
TransQuip’s comprehensive service.
Providing expert advice, and products, we are a reliable vehicle fit-out supplier, with fleet workshop stock availability. Just tell us what you need.
We’re only 30 seconds away.
All phone calls to our team answered within 30 seconds, if you’re calling our freephone's 0508 31 31 31 (TransQuip) or 0508 41 41 41 (Guardian) during work hours 7.30am till 5pm.
We don’t just have an automated message telling you how important your call is; we actually mean it. And, there’s no waiting on hold – which saves your business valuable time.
All emails to sales@transquip.co.nz will get a response within an hour during work hours – that means stock availability and other orders can be confirmed quickly and efficiently - no waiting around, chasing up, or guesswork.
You can make faster, better informed decisions and that’s vital - especially with larger orders.
Money back guarantee.
We provide a 14-day money back guarantee for goods, undamaged and in original packaging.
Work Light the wrong size? Our hassle-free returns mean you can swap it fast – no worries.
Right the first time.
Errors slow projects down and eat into budgets. We try to eliminate them and keep ordering simple.
Our goal for every order fulfilment is 100% accuracy, every time. If we do get it wrong, you’ll get 10% off your order. (Some conditions apply.)
Why our guarantees matter to you. (First-hand experience.)
A great example of what our service means comes from Nigel at Maugers Civil. He has a busy job and a lot of responsibility. His focus is how to dig deep trenches efficiently and safely. With often tight schedules, and relatively short lead times, service is everything.
“It’s about getting stuff when you need it. I rang (Guardian) one day and we had the trench shields the next morning. Everything was good!”
Sales or hire flexibility.
Whatever your needs let us know. You can rely on us to make it happen.
Need gear you can rely on? Call us out today!
Call TransQuip: 0508 31 31 31
Call Guardian: 0508 41 41 41
Order online at: https://www.transquip.co.nz/